Last Updated: October 29, 2026
At Calvynex, we aim to provide a secure, convenient, and straightforward checkout experience for our customers. This Payment Policy explains the payment process, accepted payment methods, and related terms when purchasing blankets, throws, bed blankets, and other home textile products through our website.
1. Accepted Payment Methods
Calvynex offers payment methods available at checkout. Depending on availability and eligibility, these may include:
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Credit Cards: Visa, Mastercard, and American Express.
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Debit Cards: Eligible debit cards supported by our payment processors.
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Digital Wallets: Apple Pay, Google Pay, or other supported digital payment services, where available.
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Other Payment Methods: Additional payment options displayed during checkout.
The payment methods available for your order will be shown on the checkout page. Please review the available options before completing your purchase.
2. Payment Currency
Prices and payment charges will be displayed in the currency indicated on our website or at checkout. For orders shipped within Canada, prices and shipping charges may be displayed in Canadian dollars (CAD).
If you use a payment card issued in another country or a payment method with a different account currency, your bank or payment provider may apply currency conversion rates or additional transaction fees. These charges are determined by your financial institution and are your responsibility.
3. Payment Authorization and Order Confirmation
Payment must be successfully authorized and confirmed before your order can be processed.
After placing an order, you may receive an order confirmation email containing your order details. If payment authorization fails or additional verification is required, order processing may be delayed until the issue is resolved.
Please ensure that your billing information is accurate and that your payment method has sufficient available funds or credit.
4. Payment Security
We work with third-party payment processors to facilitate secure transactions. Payment information is handled according to the security practices and privacy policies of the relevant payment providers.
Calvynex does not generally store complete payment card details on its own servers. We use reasonable measures to help protect customer information and reduce the risk of unauthorized transactions.
However, no online payment or data transmission system can be guaranteed to be completely secure.
5. Pricing and Additional Charges
All product prices and applicable shipping fees will be displayed before you complete your purchase.
For Canadian orders, our standard shipping rates are:
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Orders of CAD $69 or more: Free standard shipping.
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Orders below CAD $69: CAD $7.95 standard shipping fee.
Applicable taxes and other required charges will be displayed at checkout as appropriate. Your final order total will be shown before payment is submitted.
6. Failed or Declined Payments
If your payment is declined, please verify your payment details and confirm that your card or account is authorized for online purchases.
You may also contact your bank or payment provider for further assistance or try another payment method available at checkout.
If your payment has been deducted but you have not received an order confirmation, please contact us before placing another order so we can help verify the transaction and avoid duplicate payments.
7. Refunds and Payment Reversals
Approved refunds for eligible returns, cancellations, or other qualifying situations will generally be issued to the original payment method.
Please allow 5–10 business days for us to process an approved refund. The time required for the funds to appear in your account may vary depending on your bank or payment provider.
For further details, please review our Return and Refund Policy and Order Cancellation Policy.
8. Fraud Prevention and Transaction Verification
To protect customers and our business, certain transactions may be subject to verification or security review.
We reserve the right to delay, reject, or cancel an order when there are reasonable concerns about payment authorization, suspected fraud, or unauthorized use of a payment method, subject to applicable law.
If additional information is required, we will contact you using the information provided with your order where reasonably possible.
9. Contact Information
If you have questions about payment methods, transaction status, or refunds, please contact our customer service team:
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Store Name: Calvynex
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Email: info@calvynex.us
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Phone: +1 819-213-6994
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Address: 61 Rue de Drapeau, 25, Gatineau, QC J8T 5Z9, Canada
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Business Hours: Monday–Friday, 9:00 AM–5:00 PM (ET)
Thank you for shopping with Calvynex. We are committed to making your payment experience as clear, convenient, and secure as possible.