Shipping policy

Last Updated: October 29, 2026

At Calvynex, we are committed to providing reliable shipping services for our blankets, throws, bed blankets, and other home textile products. We aim to process every order carefully and deliver it to customers across Canada as efficiently as possible.

1. Shipping Coverage

We offer shipping throughout Canada, including standard delivery areas and eligible remote locations. Delivery times may vary depending on the destination, carrier availability, and local transportation conditions.

2. Shipping Rates

We offer the following shipping rates for orders shipped within Canada:

Free Shipping: Orders of CAD $69 or more qualify for free standard shipping.
Standard Shipping Fee: Orders below CAD $69 are subject to a flat shipping fee of CAD $7.95.

Applicable shipping charges will be displayed at checkout before you complete your purchase.

3. Order Processing Time

Orders are processed within 1–3 business days after payment confirmation. Orders are processed Monday through Friday, excluding statutory holidays.

During peak seasons or promotional periods, processing may take slightly longer.

4. Estimated Delivery Time

Estimated delivery times are as follows:

Standard Shipping within Canada: 2–7 business days after processing.
Remote Areas: 5–10 business days or longer after processing.

All delivery timeframes are estimates and are not guaranteed. Actual delivery times may vary depending on your location and shipping conditions.

5. Shipping Confirmation and Tracking

Once your order has been shipped, we will send a shipping confirmation email with tracking information when available. You can use the tracking details to monitor your package during transit.

Please allow some time for tracking information to update after the carrier receives your shipment.

6. Shipping Delays

Although we strive to deliver orders within the estimated timeframes, delays may occur due to carrier issues, customs procedures where applicable, severe weather, public holidays, high shipping volumes, or other unexpected circumstances.

These situations may extend the delivery time beyond the original estimate. If your package has not arrived within the expected delivery window, please contact our customer service team for assistance.

7. Shipping Address Accuracy

Customers are responsible for providing accurate and complete shipping addresses when placing orders. Please review your shipping information carefully before completing your purchase.

If you need to correct an address, contact us as soon as possible. We cannot guarantee address changes once an order has entered processing or been shipped.

8. Damaged or Missing Packages

If your order arrives damaged or appears to be missing, please contact us with your order number and a description of the issue. Our team will review your inquiry and assist you with the next steps.

9. Contact Information

For questions about shipping, delivery estimates, or order status, please contact us: